Direct bookings are not
a trend, they are your future
Direct bookings mean more margin, direct guest
connection, and smarter upselling opportunities.
15,000+ hotels worldwide
24/7 expert support
500+ channels connected
Booking That Drives Revenue
A booking engine designed to protect margins, build guest relationships,
and support smarter revenue decisions.
Flexible Policies
Highly customizable payment and cancellation policies, clearly visible to guests
Sell More Services
Sell more than rooms with additional services (parking, spa, champagne, massage)
Seasonal Offers
Sell seasonal services when they matter (e.g. ski passes in winter)
Marketing Integrations
Works with your existing marketing and conversion tracking tools
Everything You Need to
Drive Direct Bookings
Built to handle the complexity, so you don't have to.
Smart Packages for Peak & Off-Peak
Create tailored packages that drive earlier bookings, longer stays, and higher revenue throughout the year.
Fill calendar gaps with tailored packages
Drive earlier bookings, longer stays, and higher ADR
Sell experiences, not just rooms
Combine multiple services into attractive offers
Create seasonal packages (Easter, Christmas, Valentine's Day)
Targeted Promo Codes
Run flexible promo campaigns that reward loyalty, drive demand, and highlight direct booking advantages.
Reward loyal guests and encourage repeat stays
Single-use promo codes
Date-based promo codes
Rate-plan based promo codes
Automatic surprise offers
Stay-length restricted promo codes
Service-attached promos
Flexible discounts with full freedom
Meta Integrations
Stay visible where guests compare and decide, and drive high-intent traffic directly to your booking engine.
Appear on meta search platforms like Google and Trivago
Stay visible where guests compare and choose
Drive qualified traffic directly to your website
Visual Excellence with
AI Image Optimisation
Show your property at its best with AI-optimized images that adapt automatically to every device.
AI-driven image optimization for all screen sizes
Content-aware cropping highlights what matters most
No manual photo editing
Simple onboarding: upload once, AI handles the rest
Speak the Language of Your Guests
Create a local, trustworthy booking experience for guests worldwide.
Supports 32+ languages
Automatic currency conversion
Clear value communication for guests
Builds trust and improves conversion
Website Integration
Turn your website into a commission-free booking platform with full brand control.
Integration via HTML or WordPress widget
Smooth transition from website to booking engine
Fully branded booking experience
Plug-and-play setup
Accessible by Design.
Bookable by All.
Offer a modern, mobile-first booking experience that meets accessibility standards and future regulations.
Intuitive, barrier-free booking experience
Meets current accessibility standards
Ready for upcoming regulations
Adaptive light and dark mode
Mobile-first design for all screen sizes
Always updated, secure, and conversion-focused
Multi-Property Booking Engine
Showcase multiple properties under one brand and let guests easily explore and book across locations.
Show available properties
Strengthen chain branding
Switch between list and map view
Payment Automation
Handle the entire payment process automatically in the background, freeing your team for daily operations.
Credit card validation and authorization
Automatic due-date detection
Support for local and familiar payment methods
Keep your existing payment provider
Pre-authorization for refundable bookings
Direct charges for non-refundable bookings
Down-payments supported
Charge in your property’s currency
Turn Every Visit Into Direct Revenue
A powerful web booking engine designed to convert, protect your margins, and
give you full control over the guest journey from discovery to payment.
Convert More Guests
Turn website traffic into confirmed reservations without sending guests to OTAs.
Full Control Over Pricing
Manage rates, packages, and promotions in real time with complete flexibility.
Stronger Guest Relationships
Own your guest data and create personalized experiences before and after the stay.
Seamless Integrations
Connect effortlessly with your PMS, payment, and distribution systems.
How Everything Works Together
A smooth, reliable flow from website visit to confirmed booking.
STEP 1
Website
Guest discovers your
property
STEP 2
Booking Engine
Seamless selection
and customisation
STEP 3
Payment
Secure, automated
processing
STEP 4
Confirmation
Instant confirmation to
guest and PMS
See Our Booking Engine In Action
Fully customizable to match your brand and guest needs
Dark Mode Theme
Fully branded experience matching your identity
Multi-Language Support
32+ languages with automatic currency conversion
Smart Packages
Seasonal offers, add-ons, and custom experiences
Your Brand Colors
Fully branded experience matching your identity
Mobile-First Design
Optimized for every screen size and device
Flexible Promo Codes
Targeted campaigns to drive direct bookings
Choose from variety of templates
Fully customizable to match your brand and guest needs
Alpine Classic
Clean & Familiar
Warm & Elegant
Soft & Premium
Bold Contrast
High Impact
Dark Luxury
Modern Luxury
Minimal Light
Simple & Clean
Tech Modern
Sleek & Modern
Natural Retreat
Calm & Natural
Works Seamlessly With
Trusted by Hoteliers Worldwide
Consistently 5-Star Support
Get fast, reliable assistance whenever you need it. Our dedicated team ensures smooth onboarding, quick and reliable support, so your distribution runs smoothly all of the time.
Recognized by HotelTechReport
Trusted by the industry for performance, transparency, and results. Hotel-Spider is consistently rated by hoteliers worldwide for its reliability and customer-first approach
Leading PMS Partnerships
Seamlessly connect with leading Property Management Systems across global markets. Our certified integrations ensure accurate data flow and real-time updates at scale.
Real Results for Your Hotel
Higher Share of Direct Bookings
Drive more guests to book directly through optimised visibility and accurate pricing. Reduce reliance on intermediaries while increasing profitability and long-term guest loyalty.
Lower Commission Costs
Cut distribution expenses by minimizing over-reliance on OTAs. Gain control over your booking strategy while protecting margins and maximizing every reservation.
Better Guest Relationships
Own your guest data and deliver personalized experiences across every touchpoint. Build trust, encourage repeat bookings, and strengthen brand loyalty over time.
Stronger Brand Control
Maintain consistent pricing, content, and positioning across all channels. Stay competitive while protecting your brand identity and delivering a seamless guest experience.
Plans & Pricing
Choose the plan that fits your property
Light
Package everything you need to quick start
Standard
Package built for growth
Premium
Package tailored performance
Frequently asked questions
How do I embed the booking engine on my hotel website?
Hotel-Spider offers four integration methods: a WordPress plugin for one-click setup, anHTML widget that can be dropped into any page, customisable deep links that open thebooking engine directly at a specific room or rate, and an iframe embed. All optionsproduce a seamless, on-brand experience without redirecting guests to a third-partydomain. The booking engine is served under your own website, keeping guests in yourenvironment throughout the booking journey.
Is the booking engine optimised for mobile devices?
Yes — the booking engine (Spider-Booking 4) is built mobile-first. It is fully responsiveacross smartphones, tablets, and desktops, with fast loading times and a touch-friendlyinterface. Hotel-Spider uses A/B testing and machine learning to continuously optimisethe conversion flow on mobile, ensuring that guests who start a booking on their phonecan complete it in as few steps as possible.
Is it truly commission-free for direct bookings?
Yes. Every reservation made through the Hotel-Spider web booking engine goes directlyto you with no commission deducted. This is the core commercial advantage of directbookings over OTAs, which typically charge 15–25% per reservation. You retain fullmargin, maintain direct contact with the guest, and have more control over upselling andthe overall guest relationship.
How does the booking engine stay in sync with my rates and availability?
The booking engine is fully integrated with both the Hotel-Spider channel manager andyour PMS. Rates, availability, and booking restrictions are shared from a singlecentralised inventory pool, so the prices and room availability displayed on your websiteare always accurate and in real time. There is no manual synchronisation required —any update made in Hotel-Spider or pushed from your PMS is reflected on the bookingengine instantly.
Can I customise the look and feel to match my hotel brand?
Yes. The booking engine includes a design form in the extranet that lets you customisecolours, fonts, images, and layout to align with your hotel's visual identity. Room photoscan be presented prominently within the booking flow. The result is a brandedexperience that feels native to your website rather than a generic third-party interface,which builds guest trust and improves conversion.
Does the booking engine support multiple languages and currencies?
Yes. Spider-Booking 4 supports over 30 languages, with automatic currency adjustmentbased on the guest's location or preference. This helps international guests feelconfident completing a booking in their own language and currency, which is particularlyimportant for hotels with a strong international or corporate travel segment.
Can I create packages, upsells, and promo codes directly in the booking engine?
Yes. The extranet includes tools to create room and service packages — for example,bundling a room with breakfast, a spa credit, or a late checkout — to increase averagebooking value and fill off-peak periods. Additional services (bikes, transfers, add-ons)can be offered at the time of booking with selectable quantities. Promo codes can becreated for specific campaigns, tracked individually to measure ROI, and linked totargeted offers for repeat guests or direct marketing.
Does it handle abandoned bookings — guests who start but don't complete a reservation?
Yes. Hotel-Spider supports automated cart abandonment recovery emails — brandedreminder messages sent to guests who began a booking but did not complete it. Theseare triggered automatically and designed to recover lost conversions without any manualfollow-up from your team. Additionally, Hotel-Spider integrates with 123Compare.me,which offers cart recovery tools and a rate comparison widget to reassure guests theyare getting the best available price.
How does the booking engine connect to Google Hotel Ads and metasearch?
Hotel-Spider's booking engine has a direct metasearch connection, allowing your liverates and availability to appear on Google Hotel Ads, Trivago, and TripAdvisor alongsideOTA listings. Guests who click on your rate in a metasearch result land directly on yourbooking engine — not an OTA. This drives commission-free traffic to your direct channeland helps you compete for visibility at the point where most booking decisions are made.
What tracking and analytics are available for the booking engine?
The booking engine supports Google Analytics 4 natively, with standard GA4 events pre-configured so you can track booking behaviour, conversion rates, drop-off points, andtraffic sources without additional setup. Google Tag Manager is also supported for moreadvanced tracking. Within Hotel-Spider's own extranet, you can see referral sourceanalytics to identify where direct bookings originate, and promo code reporting tomeasure the performance of individual campaigns.
Turn Your Website Into a
Revenue Channel
Start driving commission-free bookings today with a booking
engine built for modern hoteliers.
